Online Mental Health Solutions for Your Patients

BounceBack Information for Providers | Virtual Mental Health Coaching: Content

What is BounceBack®?

With BounceBack®, adults and youth ages 15+ can learn skills through online videos and telephone coaching to help manage symptoms of mild to moderate depression and anxiety.

The telephone coaching program is available to patients by referral. Workbooks are sent by coaches who provide educational and motivational telephone sessions. Once referred, your patients will be contacted by phone, email, or text within 5 days to schedule their first telephone appointment.

Provide your patients with a referral to Bounceback®’s telephone coaching program by:

Fax: (905) 241-5491


Or submit it through EMR, if available.

Provide your client with a BounceBack brochure and invite them to watch the BounceBack online videos in their language of choice at: using access code: bbtodayon.

Self-guided videos are also available online and can be accessed through

Who is the program for?

The program is free to Ontarians and available in multiple languages.

To learn more about these solutions
or for any questions, please contact us.

Contact Us

To learn more about these solutions or for any questions, please contact us.

OTN is not a health care provider and cannot provide medical advice or treatment to patients. If you need to see a doctor, please contact your family doctor or find out how to access health services here. Please DO NOT send any confidential personal health information through this form, such as your health card number, birth date, symptoms, etc.

Warning: do not send any Personal Health Information!